Any form of CD Key/Serials/Keys , Gift Card/Prepaid Card, Time Card, Game Points/Key/Expansion, Trial/Beta/Item Code, purchased into the customer's account is neither refundable nor exchangeable.
For the purchasing service provided by manual customer service, once the manual customer service places an order on your behalf and the payment is successful, no refund will be provided (unless the seller has already refunded the order).
Due to the particularity of digital and virtual goods, non-commodity quality issues, no return or exchange after delivery !
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds (if applicable)
we will send you an email to notify you that we have received your returned request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged.